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AIMI Automation

Task

AIMI Automation, a forward-thinking AI-driven marketing automation company, needed an internal operations specialist who could immediately integrate into ongoing projects.

Results

Enabled additional QA processes

Freed up executive time

Increased project delivery speed

Gained valuable external insights

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Bright Engineering Solutions

Task

Bright Engineering Solutions is at the forefront of complex engineering projects, collaborating with influential clients across various industries. Their success relies not only on technical excellence but also on maintaining strong, seamless client relationships. To improve client communication and project coordination, they needed an experienced Customer Success Manager (CSM) to serve as a vital link between their clients and internal team.

Results

Stronger communication channels

Improved retention rates

Higher potential for upsells

More stable project execution

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BRE BUZZ

Task

BRE BUZZ is a rapidly growing digital marketing agency, providing top-tier services such as SEO, social media management, online advertising, content creation, and e-commerce marketing. As their client base expanded, so did the demand for a dedicated customer support agent to manage inquiries, handle difficult clients, and ensure seamless communication between customers and internal teams.

Results

Enhanced internal and external communication channels

Increased client retention & upsell opportunities

Improved client communication

Better internal efficiency

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